Terms of use

What Qostly does

Qostly publishes price guidance and introduces drivers to local garages. We are not a garage, we do not carry out or arrange work, and we are not a party to any agreement you reach with a garage. Any contract for work is between you and that garage.

Qostly does not take a payment, hold money, make a booking or guarantee that either side will proceed. A Qostly agreement is the read-only platform record of the quote and later changes the driver authorised; it does not make Qostly a party to the work.

About our price guidance

Our price ranges are researched, and we show you the source and the date we last checked. They are guidance to help you judge a quote — not a quote themselves, and not a promise about what any particular garage will charge. Prices change, and your vehicle's condition may mean the work costs more or less than the typical figure.

Where we haven't researched a price yet, we say so rather than estimating.

Quotes, diagnosis and changes

Garages are responsible for the accuracy of their parts, labour, VAT treatment, timing, warranties and assumptions. Qostly calculates the displayed arithmetic from those inputs. Accepting a quote locks that revision and closes competing quotes.

A diagnostic quote covers the diagnosis itself. A later repair is a separate proposal that needs your approval. Other extra work or credits are recorded as change orders; the authorised total changes only if the driver approves. Qostly can record an issue but does not decide payment disputes between a driver and garage.

Garage listings

We list garages we have identified as serving the area. A listing is not a recommendation, and our trust labels mean exactly what they say next to them — nothing more. Please satisfy yourself about any garage before giving them your vehicle.

Where a garage has paid for placement, we label it. We label affiliate links too.

What we charge garages

Listing a garage is free, and so is receiving a quote request. We do not charge for quote requests, and we do not charge a subscription.

If we introduce a fee, it will apply only to work a garage wins through Qostly, and we will set out the amount to that garage before it takes effect. It will never be applied to work already carried out. Qostly is not registered for VAT, so no VAT is added to anything we charge.

Using the request form

Please give accurate details, and only submit a request for a vehicle you are responsible for. We may decline or remove requests that look automated or abusive.

Contact

This notice is not yet complete. Qostly's operating entity, ICO registration and contact address have not been configured, so they cannot be shown here. The quote form does not accept personal data in production while this is the case.